When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on shopolivos.com, sign in to access My Account that will contain your order information. You can also contact Olivos Customer Service Team to track your order.

For more information or questions, please contact Olivos Customer Service Team via email (hello@shopolivos.com). Operating hours are 24 hours a day, 7 days a week, excluding holidays.