Last updated: May 28, 2026

Welcome to Olivos. Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our site, browsing our collections, or making a purchase, you agree to be legally bound by these terms, conditions, and our referenced policies. We believe in absolute transparency and have kept these terms as straightforward and clear as possible.

1. Company & Site Operation

This website is owned and operated by Oakline Ventures LLC. All services, products, and information provided on Olivos are subject to the terms outlined within this document.

2. Use of Our Site

By using this website or purchasing our products, you represent that you are at least 18 years of age, or that you are of legal age in your jurisdiction and have given us your express consent to allow any of your minor dependents to use this site. Our platform is strictly intended for personal, non-commercial use to browse and purchase authentic, artisanal personal care products. Any unauthorized, fraudulent, or unlawful use of this website is strictly prohibited.

3. Product Information & Natural Variations

We strive for the highest level of visual and textual accuracy across our store. However, because Olivos products are made with 100% natural extra virgin olive oil and traditional artisanal manufacturing methods:

• Slight variations in color, geometric shape, stamp indentation, and natural scent profile may occur organically between production batches.
• All product imagery and photography on our store are for illustrative purposes; the final physical item delivered may vary slightly due to its unique, handcrafted nature.

4. Skincare & Wellness Disclaimer

While our collections are formulated exclusively with premium, natural ingredients, every individual’s skin chemistry is completely unique. Please read carefully:

• We strongly recommend performing a small, localized skin patch test before fully introducing a new product to your routine, especially if you possess highly sensitive skin or known environmental allergies.
• Our products are strictly for external use only. Avoid direct contact with eyes. If contact occurs, rinse thoroughly with clean water.
• Our ingredient lists and product descriptions are curated strictly for informational purposes and are not intended to diagnose, treat, cure, or substitute for professional medical advice or dermatological care.

5. Pricing, Payments & Order Cancellations

All transactions are processed securely in USD. We reserve the explicit right to modify prices, update catalog data, or discontinue collections at any time without prior notice. Payments are handled via secure, third-party encryption processing through Stripe. Pricing and Inventory Errors: In the rare event that an item is mistakenly listed at an incorrect price or experiences an un-trackable stock shortage due to a technical glitch, Olivos reserves the right to refuse, limit, or cancel any orders placed for that product. If your payment has already been captured for a canceled order, we will issue a full, prompt refund to your original payment method within our standard window.

6. Intellectual Property

All content displayed on this website—including text architecture, custom logos, brand graphics, product descriptions, layout arrangements, and custom photography—is the exclusive property of Olivos. It is fully protected by international copyright and intellectual property laws. You may not reproduce, copy, distribute, or exploit any text or visual media on this store for commercial purposes without our express, written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Oakline Ventures LLC and Olivos shall not be held liable for any skin reactions, unforeseen allergic flare-ups, or personal sensitivities resulting from the misuse of our products or a user’s failure to execute precautionary safety measures (such as patch testing). Use of our personal care items is entirely at your own discretion and risk.

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by, interpreted, and construed in accordance with the laws of North Carolina, United States (US). Any legal actions, claims, or disputes arising directly from the use of this website or the purchase of our products shall be handled exclusively within the local courts located in Rowland.

Get in Touch

If you have any questions, compliance inquiries, or need clarification regarding our Terms & Conditions, please contact our team directly:

• ✉️ Email: hello@shopolivos.com
• 📞 Phone: +1 (910) 258-1783
• 🕒 Availability: Mon–Fri, 9 AM–5 PM EST
• ⚡ Response Time: Within 1 business day
• 📍 Address: 2562 NC-710, Rowland, NC 28383, US

Olivos is owned and operated by Oakline Ventures LLC.