Privacy ~
Policy
Your privacy is our priority.
At our store, we believe in the purity of our products and the purity of our relationship with our customers. As customers ourselves, we hate spam and data-sharing as much as you do. Here is how we handle your information on our WooCommerce-powered store.
Who We Are
Our website address is: shopolivos.com. We provide premium, artisanal Olivos olive oil soaps and skincare products directly to your door.
What We Collect and Why
- Order Details: We collect your name, shipping address, and email address so we can get your Mediterranean skincare essentials to you and send you tracking updates.
- Payment Info: Your security is vital. We use secure, third-party processors (like Stripe or PayPal). We never see or store your full credit card number on our servers.
- Account Information: If you create an account, we store your name and address to make your future checkouts faster. You can edit or delete this info at any time.
- Comments & Media: If you leave a review or comment, we collect the data shown in the form, plus your IP address to help us keep the site free of spam.
Cookies
We use cookies to make your experience smoother. These small files help us remember what is in your shopping cart as you browse and recognize you if you return to our site. If you have an account and log in, we will set temporary cookies to save your login info and screen display choices.
Embedded Content
Occasionally, articles or product pages on this site may include embedded content (e.g., videos from YouTube). Embedded content from other websites behaves in the exact same way as if you visited the other website directly, and they may collect data about you according to their own policies.
Who We Share Your Data With
We do not sell your data to third parties. We only share necessary information with the partners who help us run our shop, such as:
- Shipping carriers to deliver your order.
- Payment gateways to process your transaction.
- Email service providers (only if you opt-in to our newsletter).
How Long We Retain Your Data
If you leave a comment or review, it is retained indefinitely so we can recognize and approve follow-up comments automatically. For users that register on our website, we store the personal information provided in their user profile until they choose to delete it.
Your Rights Over Your Data
You are in control. If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Need Help?
If you have any questions regarding your data or want to request a deletion, please contact our team at: hello@shopolivos.com