Shipping ~

Policy

Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Olivos Shipping Information

We offer FREE Shipping on all U.S. merchandise orders $60 and over.
All orders are shipped from the U.S. and transacted in U.S. dollars.

📦 Free Shipping (Orders $60 & Over)
Free
🚚 Standard Shipping
$9.99
✈️ Express Shipping
$19.99

Shipping costs + delivery times

  • Same-Day Processing: Order by 2:00 PM EST, Monday – Friday. Orders placed after this time or on weekends will begin processing the next business day.
  • Processing Time: Standard processing takes up to 1 business day.
  • Delivery Timelines:
    • Express Shipping: 1 to 3 business days
    • Standard Shipping: 3 to 5 business days
    • Free Shipping: 5 to 7 business days

Tracking orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on shopolivos.com, sign in to access My Account that will contain your order information. You can also contact Olivos Customer Service Team to track your order.

For more information or questions, please contact Olivos Customer Service Team via email (hello@shopolivos.com). Operating hours are 24 hours a day, 7 days a week, excluding holidays.